In-app support chat with instant answers

A support chat widget now lives right in the app. It's backed by a searchable knowledge base and AI that answers common questions instantly — pricing, how listings work, what a market score means.

When something genuinely needs a person, it escalates cleanly to our support team instead of leaving you stuck. And while you're messaging another member, in-context help is one click away.

The goal: get you unstuck in seconds, without filing a ticket and waiting.