Signing in to Zi-Find with a login link or password
You can sign in to Zi-Find two ways: with an emailed login link (no password needed) or with your email and password. Both open the same account.
Sign in with a login link
This is the easiest way, and many members never set a password at all.
- Go to the sign-in page.
- Type your email in the Email field.
- Click Email me a login link (next to "No password?").
- You will see "Check your email — if that address has an account, a login link is on its way."
- Open the email and click the link. You are signed in and taken to your dashboard, or to the page you were trying to reach.
How login links behave:
- Single use. Once a link signs you in, it stops working.
- Expires in 7 days.
- Only the newest link works. Requesting a new link cancels any earlier unused ones. If you asked twice, use the most recent email.
- Same message whether or not an account exists. For privacy, the sign-in page never tells anyone whether an email is registered.
Sign in with a password
- Enter your Email and Password.
- Click Sign in. Use the eye icon to show or hide what you typed.
Never set a password, or forgot it?
- Click Forgot password on the sign-in page.
- Enter your email and click Send reset link.
- Open the email, choose a new password, and sign in with it.
You can keep using login links even after you set a password.
Where you land after signing in
Zi-Find sends you to the home page for your role: operators to their dashboard, finders to the finder dashboard, owners to the owner dashboard, and so on. If you clicked a property in one of our emails while signed out, you land on that property after signing in.
Good to know
- Sign-in buttons inside other Zi-Find emails, such as your welcome email, work the same way and follow the same single-use rules.
- A new free account cannot sign in until its email is confirmed. See Creating your account.
- A paid account whose first payment has not cleared cannot sign in yet. You will get a sign-in link once the payment succeeds.
FAQ
The link says it is invalid or has expired.
It was already used, it is more than 7 days old, or a newer link replaced it. Request a fresh one. See Login link expired or invalid.
Can I change the email I sign in with?
Email changes are handled separately from the account page. Sign in and open Help, or use the chat bubble in the bottom corner.
Still stuck?
See Can't sign in.
Need more help?
Customers get support inside their account. Sign in, then open Help or the chat bubble in the corner.